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Q&A

How do I enroll?

It’s never been easier! Click here to see how.

What is my Spanish level?

Take our Spanish level here.

Is it mandatory to take your language test before starting a course?

It will provide very useful information about you and your specific needs.

Can I take a free class before starting the course?

Sure! We offer free classes for new students via Zoom or Anymeeting every Friday at 12:00 h (UTC +1). This service is subject to availability.

What is the minimum age to study?

You're all welcome.

Do I have to know Spanish before starting?

Of course not. We offer courses from true beginners to advanced students.

How many students are there per class?

Minimum 3 and maximum 12.

If I miss a class, can I make it up sometime later?

Missed lessons cannot be made up, except individual classes if notified 24 hours in advance. To get more details about our cancellation policy click here.

If I take individual lessons, can I choose my schedule?

You can do it according to our teachers’ availability.

Can I put on hold a course?

Yes, but you won’t be able to attend group classes again.

Will I get an attendance certificate?

Yes, at the end of the course as long as you have attended 80% of your classes.

Will classes be provided in Spanish?

Of course!

Are teachers native speakers?

Yes, and they speak other languages too.

Will I have to buy any books?

Yes, by paying €37 you will get a textbook with a CD and a workbook to practice back home.

Can I take online classes?

Yes, we offer individual and group online lessons all-year around.

What happens if Internet connection fails during an online class?

If it’s up to us, it’s all right! We will reschedule it for another day according to your availability. Conversely, you won’t be able to attend it again.

Can I take different courses at the same time?

Of course! You can choose the combination that best suits your needs. Check all our courses in our website.

Can I take a language test at the end of the course?

Sure! You can directly ask your teachers.

Do you offer DELE exam preparation courses?

Yes, we do. Ask for more details.

Where is the school located and how can I get there?

Right in the city center and by the University area, well connected by public transport.

What are the school’s opening hours?

We are open Monday to Friday from 9:30-13:30 and 17:30-20:30, except on Fridays as we only open in the morning. On weekends we go to the beach!

And what about holidays?

There are a few over the year. Check the calendar here.

What about a health insurance?

We always recommend to get a health and travel insurance before leaving home. Remember our students are covered with an accident and liability insurance. We provide students with healthcare coverage through the company DKV. The purchase of such an insurance is not mandatory. 

The insurance includes all medical services, excluding treatment of any chronic disease previously contracted, dental treatment and medications. Nevertheless, our students are duly accompanied and/or assisted throughout the management of all the issues related to the Spanish public system, such as going to the hospital, the police station, etc. Contact us for more detailed information.

Does the building allow access to people with reduced mobility?

Yes, we care for everyone. Our school premises are equipped with a wheelchair lift and a specially-equipped bathroom.

Do you have free Wi-Fi?

Yes, we do, so that you can share your highlights while in Murcia.

Where are the classrooms located?

All our classrooms are located in the same building.

Do you have a library?

Yes, we have a library with a huge variety of books. You’ll love it.

Can I use your photocopier?

No, sorry. It is only for administrative use, but there is a public photocopier right in front of the school.

Is there a vending machine?

No, but you can buy whatever you need down the little shop next to the school.

Do you provide a pick-up service?

Yes, we do. Here you can find all the details.

Can the school help me getting my visa?

Yes, we can give you some information and a registration certificate. We always suggest to contact your nearest consulate for accurate details.

Do I have to pay full fees when I book my course?

You can pay it all or you can make a €200 deposit which will be deducted from the full fee.

Do I have to pay an inscription fee?

Yes, it’s just €39 to be paid once in a lifetime.

How can I pay?

You can pay by online credit card, bank transfer, PayPal or in our main office. Click here for more information.

What if I have paid and have to cancel my course?

Missed lessons cannot be made up, except individual classes if notified 24 hours in advance. To get more details about our cancellation policy click here.

Are there any discounts?

Yes, check our social media.

How to get to Murcia?

There are several options: by plane, train or car. Murcia is very well connected with major Spanish cities.

Which are the means of transportation in the city?

Most people walk as everything is a stone´s throw away. You can also choose a bike rental service, bus or tram.

Are there any travel discounts for students?

Sure! Just click here.

Which are the main landmarks of the Region?

You have so much to see in the Region of Murcia. Take a look here.

What’s the weather like?

We enjoy a semi-arid Mediterranean climate, with mild winters (11 °C on average in December and January) and hot summers (with highs of 40 °C).

Which are the traditional events in the city? When do they take place?

Murcia is the city of happiness! And there are many festivities. Here you can get more details.

Which are the typical dishes and where can I enjoy them?
How can I get the N.I.E.?

You need to strictly follow the Spanish Government website instructions.

Does the school organize activities?

Of course! Most of them are free! We have a wide range to choose from.

How do I join them?

It’s a piece of cake! Just let us know.

In case of cancellation from my side, will I get a refund?

Sorry, there is no reimbursement.

Can I suggest any activity?

Sure! We are always ready to accept new proposals!

Any other activities such as scuba diving, hiking, golf, …?

Yep, have a look here.

How can I book a room?

You can text us (Whatsapp +34 633329144). We’ll be glad to help you!

How much do you charge for this service?

€110. You can pay here.

Can I see the room before booking?

Yes, we’ll send you a link to see some pictures.

If I finally don’t book a room, do I have to pay management fees?

No, only if you book the room.

Where are your flats located?

Most of them are located in the city centre.

Who will I share the flat with?

Your flatmates might be students, workers, family members, boys only, girls only… It’s up to you!

What are flats’ price ranges?

Prices go from €150 to €300 (€225 on average).

Who do I have to pay my monthly rent?

You must pay directly to the flat’s owner.

Are bed sheets and towels included?

Most of the time.

Is there any wi-fi connection?

Most of the flats do.

Will I get to know my flatmates?

We can’t give you flatmates’ personal data – only some basic information.

If I have any issues with the flat’s owner, can you help me?

We would be very happy to help you if it is in our hand.

How much does it cost?

Half board single room €30 per night. Full board single room €35. Half board twin room €27 per person. Full board twin room €32. Twin room option is only available if students come together. You can pay here.

What is “half board” and “full board”?

Full board includes breakfast, lunch and dinner. Half board includes breakfast and dinner.

When will I get my host family details?

A short time before your arrival.

Can I choose my host family?

Sure! We’ll help you find the family that best suits your needs.

Where are they located?

Most of them are less than a 25 minute walk from the school.

Will it be a problem if I have a specific diet or any allergies?

It’s important for you to let us know in advance.

Can I use the kitchen?

Not really, but you can ask your host family.

Do I have to follow any rules?

Of course, you do. We suggest you to read our informative guide.

Will I have home keys?

Yes, so to feel free to get in or out.

Will I be provided with bed sheets and towels?

Your host family will provide bed sheets. However, please bring your own towels.

Is there a curfew?

Not really, but you can ask your host family.

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INSTITUTO HISPANICO DE MURCIA, SOCIEDAD LIMITADA has been the beneficiary of the European Regional Development Fund whose objective is to develop the use and quality of information and communication technologies and their accessibility, and thanks to which it has implemented the following solutions: online presence through its Website. The present measure took place in 2020. To this purpose, it was supported by the TIC Cámaras Programme, by Cámara of Murcia.